Who We Are

Who We Are

Quay Living is a family-owned independent estate and letting agent based in Poole, Dorset. Established in 2006, Quays’ partners are husband and wife team, Duncan and Helen Challis. The business was created in 2010 to satisfy clients’ desires for a comprehensive one-stop property service, spanning short lettings, long lettings, sales and investment. Its sister company, Quay Holidays was established in 2006, and within four years became the biggest provider of high-quality holiday accommodation in Poole. Its move to larger, high-profile offices in Orchard Plaza allowed Quay to expand into Estate Agency in sales, residential lettings and block management, whilst the holiday portfolio grew to encompass Bournemouth, Southbourne and Christchurch. The group currently manages a portfolio of approximately 350 properties in and around the area. Our experienced sales team have developed a proven track record selling apartments and houses throughout Poole, Bournemouth, Sandbanks and other local centres.

Our Culture

At Quay Living we pride themselves on going the extra mile. We are a young firm bringing a progressive ethos to a traditional sector. Our office in Poole is open seven days a week and until 6pm Monday-Saturday. Our team provides a comprehensive service, reflecting the importance we attach to offering a joined-up service for vendors, tenants and investors.

Local Know How

When we talk about local knowledge, we mean it. Being based in the heart of the Poole Old Town, we have extensive knowledge of the properties on ‘our patch’, whether it is for sales, residential lettings or holiday lettings. Our partners both live in Poole Old Town, moments from the office, and are thoroughly immersed in the local community. Helen Challis is a former board member Poole Tourism and Poole BID. Duncan was a founder trustee of Poole Quays Forum, a local planning forum covering Poole and Hamworthy. Quay Holidays and Quay Living are corporate sponsors of Dorset Wildlife Trust.